Summary
The consultant will be responsible for payroll services, payroll administration, payroll taxes, communication, and employee benefits. Day-to-day tasks include managing payroll processes, administering benefits programs, ensuring compliance with payroll regulations, and effectively communicating with employees regarding payroll and benefits.
Key Performance Areas:
- Administration Benefits
- Payroll Management
- Regulatory Compliance
- Cost Analysis
Responsibilities:
Benefits Administration
- Cost Control: Evaluate the cost-effectiveness of benefits plans and recommend adjustments to balance costs with employee satisfaction and retention.
- Employee Education & Communication: Develop communication materials to ensure employees understand their benefits options and can make informed decisions.
- Claims Management: Assist in resolving issues related to benefits claims, including disputes or errors in coverage
Payroll Management
- Payroll Processing: Manage and oversee accurate, timely payroll processing for the organisation, ensuring all data is correct, including salaries, bonuses, deductions, and commissions.
- Payroll Data Management: Review payroll data for accuracy and make necessary adjustments as needed.
Regulatory Compliance
- Audit Support & Preparation: Prepare the organisation for Department of Labor (DOL) audits or other regulatory investigations related to payroll and benefits practices.
- Records Management: Assist the organisation in maintaining accurate and compliant records related to payroll, benefits, and leave, ensuring all necessary documents are in place for audit purposes.
Cost Analysis and Budgeting
- Cost Projections: Conduct financial assessments of employee benefits programs and payroll systems to help optimize spending and identify cost-saving opportunities.
- ROI Analysis: Evaluate the return on investment (ROI) of benefit programs and recommend adjustments to ensure the organization is maximizing value.
- Employee Support: Provide ongoing support to employees for payroll inquiries, benefits questions, and compliance concerns, ensuring timely and accurate communication.
- Training: Develop and deliver training to the HR team, managers, and employees on benefits offerings, payroll processes, and legal compliance issues.
- Engagement Strategies: Help improve employee engagement on the organisations benefits through targeted communication and education programs.
Consultation and Strategic Advisory
- Strategic Planning: Collaborate with the HR team to develop long-term benefits strategies that align with business goals, employee needs, and industry trends.
- Risk Management: Advise the organisation on risk mitigation strategies for both payroll and benefits, including preventing payroll errors, tax penalties, and compliance violations.
- Process Improvement: Recommend and implement best practices to improve efficiency in payroll processing, benefits administration, and related workflows.
Data Analysis and Reporting
- Leave Data Management: Analyse and manage leave data (sick leave and paid time off), ensuring compliance with relevant labour laws and company policies.
- Payroll & Benefits Reporting: Develop and maintain reports for management on payroll expenses, and compliance status.
- Trend Analysis: Use data to identify trends in payroll errors, or compliance issues and propose corrective actions.
Qualifications Required:
- Grade 12/Matric
- Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.
Work Experience:
- 5+ years of experience in payroll, benefits administration.
Knowledge and Skills Required:
- In-depth knowledge of payroll systems and HRIS (Human Resource Information Systems).
- Proficiency in regulatory compliance and labour laws.
- Strong analytical skills with experience in data analysis for leave management, benefits cost analysis, and payroll audits.
- Excellent communication skills for advising clients, training staff, and creating employee communications.
- Experience with Department of Labour (DOL) audits and handling audits related to payroll and benefits compliance.