Fibre To The Home

MetroFibre leverages an open access fibre network to provide a reliable, quality fibre internet connectivity service for consumers at home, with benefits including month-to-month packages, symmetrical upload and download speeds, a 30-day cancellation period and a focus on customer service excellence.

MetroFibre was established in 2010 as an open access network service provider to provide carrier class ethernet services over our own fibre infrastructure. MetroFibre is a member of the FTTH Council (Africa), a founding member of the Metro Ethernet Forum (MEF) in South Africa and we own and operate a carrier grade MEF-certified open access network, ensuring quality, reliable fibre connectivity. We are proud to have open access partnerships with leading Internet Service Providers (ISPs) on our network. This benefits customers by allowing them to choose a service provider and package that suits their needs.

Quality and service assurance

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As an ISP, we offer reliable fibre internet and Voice Over Internet Protocol (VoIP) services at competitive prices.
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All our fibre packages are uncapped and unshaped, with symmetrical speeds.
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Our knowledgeable customer care centre team can assist customers with any issues they may experience 365 days a year.

Ideal for

Residents value a fibre-ready home, so Body Corporates and Property Developers benefit from MetroFibre installing, owning and managing the fibre infrastructure at their properties and estates. Some advantages for estates are:
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During the installation of fibre, MetroFibre can offer a no-obligation installation of a Termination Point (TP) into the resident’s home at no cost to the client, regardless of whether they choose to subscribe to the service at that time or not.
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MetroFibre can provide the required CCTV fibre capacity to a central point within the estate for control room monitoring (dependent on feasibility and uptake).
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Having a fibre-ready home, increases the marketability of your property.
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The fibre connection can be used as an intercom system between residents and the guardhouse (if residents have an active connection or a VoIP service), allowing for free calls between residents and the guardhouse over the VoIP system.
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Fibre boosts economic development by providing greater access to advanced technologies and e-commerce opportunities in your area.

Features and benefits

Residents value a fibre-ready home, so Body Corporates and Property Developers benefit from MetroFibre installing, owning and managing the fibre infrastructure at their properties and estates. Some advantages for estates are:
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Uncapped and unshaped fibre
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Includes all equipment / Router
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Month-to-month packages & 30 day cancellation
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Continuous updates on the progress of your order
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Symmetrical upload and download speeds
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Network Operations Centre for technical assistance
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Skilled customer care agents available 365 days a year with extended office hours

For a resident

Open access network, so you can choose any MetroFibre approved ISP
MetroVoice
VOIP (telephone) service available
MetroMesh
Boost in your home
MetroFone
App available

For Body Corporates

Fibre puts your complex at the forefront of technology, enabling a smart home environment
Increases the value of the property
Fibre enabled Intercom systems available
VOIP which leads to savings on calls
Enables state-of-the-art security solutions
Installation at no cost during the build project

For Property Developers

Solutions to suit every development, from high-density developments to high-end properties
Liaise with one contact person throughout the project regarding any concerns you may have
No capital outlay required for fibre installation, maintenance or monitoring
Increases the marketability of the property
Installation at no cost during the build project

For Everyone

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Increases Marketability of Property & Complex
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Easy To Deploy
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Low Environmental Impact
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Low Operating Costs
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Open Access