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MetroFibre’s MEF compliant carrier ethernet 3.0 network forms the basis of our internet, voice and cloud services to small, medium and large organisations. By delivering some of the fastest speeds and most reliable connectivity available today, our carrier ethernet network will ensure you have the foundation required to get things done quickly and reliably. MetroFibre’s metro and access routes are designed to provide carrier class connectivity to as many end-users as possible. The core ring is continuously growing as customer and SP demands are taken into consideration for extended network coverage.

Quality and service assurance

Being MEF carrier ethernet 3.0 compliant enables us to provide fibre business services with world- class carrier compliant Service Level Agreements (SLAs). The services are proactively monitored all the way to the User Network Interface (UNI) where the Customer Premise Equipment (CPE) connects.

Ideal for

Businesses requiring lightning-fast connectivity
Businesses requiring guaranteed service availability
Real-time applications such as voice and video
Access to cloud-based services
Access to carrier ethernet Layer 2 services
Point-to-Point and Point-to-Multipoint

Features and benefits

Globally MEF compliant carrier ethernet 3.0 network
All E-Line, E-LAN and E-Tree services configured and delivered as per MEF standards
Service can be delivered Port-based or VLAN-based
Uncontended and dedicated bandwidth (CIR)
Symmetrical speeds
Bandwidth options: 10Mbps – 10Gbps
SLA options: Bronze, Silver and Gold
Low latency and packet loss
End-to-end infrastructure and service provisioning
Proactive monitoring
Jumbo Frame support

Speed of Delivery

Businesses located within MetroFibre pre-fibred parks or suburbs can get connected to our network within two to three weeks. Switch to one of the fastest and most reliable networks in South Africa in no time.
MetroFibre’s carrier ethernet network forms the basis of our internet, voice and cloud services to small, medium and large organisations.

Layer 2 Products

Being MEF carrier ethernet 3.0 compliant enables us to provide fibre business services with world- class carrier compliant Service Level Agreements (SLAs). The services are proactively monitored all the way to the User Network Interface (UNI) where the Customer Premise Equipment (CPE) connects.

An E-Line service as defined by the MEF is for connecting exactly two UNIs where those two UNIs can communicate only with one another. This is based on Point-to-Point Ethernet Virtual Connections (EVCs). The service can be delivered port-based (EPL) or VLAN-based (EVPL). EPL is ideal for replacing legacy E1 leased lines and EVPL is ideal for replacing legacy frame relay circuits.

An E-LAN service as defined by the MEF is for connecting two or more UNIs providing full mesh connectivity for those sites. This is based on Multipoint-to-Multipoint EVCs. The service can be delivered port-based (EP-LAN) or VLAN-based (EVP-LAN). E-LAN is ideal for replacing multipoint IP-VPN and ATM TLS services and EP-LAN provides transparent extension of the LAN over the WAN.

An E-Tree service as defined by the MEF is for connecting a number of UNIs providing sites with a hub and spoke topology. Each UNI is designated as either root or leaf. A root UNI can communicate with any leaf UNI, while a leaf UNI can communicate only with a root UNI. This is based on a Rooted Multipoint EVC. The service can be delivered port-based (EPTree) or VLAN-based (EVP-Tree). E-Tree is ideal for residential broadband providers where UNI to UNI connectivity is not desired.

Service Level Agreements

Being MEF carrier ethernet 3.0 compliant enables us to provide fibre business services with world- class carrier compliant Service Level Agreements (SLAs). The services are proactively monitored all the way to the User Network Interface (UNI) where the Customer Premise Equipment (CPE) connects.

Standard/Basic SLA

no CPE redundancy
Single fibre entry
1 x NID access port configured
1 x NID network port configured
1 x NID AC power supply
1 hour response time
15 hours MTTR
98% Availability

Bronze SLA

no CPE redundancy
Single fibre entry
1 x NID access port configured
1 x NID network port configured
1 x NID AC power supply
1 hour response time
8 hours MTTR
99% Availability

Silver SLA

CPE Network Port redundancy
Dual fibre entry
1 x NID access port configured
2 x NID network port configured
1 or 2 x NID AC power supply
30 minutes response time
6 hours MTTR
99.9% Availability

Gold SLA

Dual CPEs at customer premises
Dual fibre entry
2 x NID access port configured each
2 x NID network port configured each
1 x Each NID AC power supply
30 minutes response time
4 hours MTTR
99.99% Availability
Single link feature will not count towards the service unavailability
Both links are active and the customer can load balance their traffic over the links